Milos Knezevic

1. Project Management
2. Backups

There are two types of backups available on Upsun - manual and automatic.FlexBy default, Upsun Cloud provides 1 automated backup a day for your production environment, with a 2-day retention (2 day...

• Edited October 19, 2026 06:48
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1. Project Management
2. Project Settings

We can easily provision SFTP accounts for dedicated projects at no extra cost. To get started, please open a support ticket and provide the following details: 1. SFTP Username2. Access Path (Ensure...

• Edited July 17, 2026 14:36
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1. Project Management
2. SSL

Console activity  renewing TLS certificates for production environment where custom domain is added can fail with an error Couldn't complete challenge [HTTP01: The client lacks sufficient authoriza...

• Edited July 17, 2026 14:37
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1. Project Management
2. Project Settings

Should your application container run out of available disk space you can increase the disk space allocated to your application container via the disk key in your .platform.app.yaml configuration f...

• Edited July 17, 2026 14:36
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1. Project Management
2. Backups

  If a backup/snapshot activity appears to be stuck, there could be multiple causes. Generally, they can be similar to stuck deployment activities. For instance, the automation system might be: Wa...

• Edited July 17, 2026 14:36
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1. Project Management
2. Project Settings

BasicsIf a build or deployment is running longer than expected, it may be caused by one of the following: The build is blocked by something in your build hook. The deployment is blocked by a long-r...

• Edited October 19, 2026 06:18
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1. General
2. FAQ

Switching your project console between Light Mode and Dark Mode can easily be done by browsing to your user profile settings in your project's web console.https://console.upsun.com/-/users/<YOUR_US...

• Edited October 19, 2026 05:35
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1. Services
2. Other Services

Services are accessible from your application through their relationships. An app gains access to a service if a relationship is created for it, and communication is done through that service's pro...

• Edited July 17, 2026 14:37
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1. Project Management
2. Emails

If you receive sendmail 451 error, it is most likely due to lack of Sendgrid credit. Sengrid credit limit gets automatically reset if all send/receive statistics are good. For users with low mail r...

• Edited July 17, 2026 14:37
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1. Account
2. Billing

Your bill each month is pro-rata calculated per second for all billable items you used during the month. All Billing information can be seen (appropriate permissions needed) on your Organizations>B...

• Edited July 17, 2026 14:37
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