Milos Knezevic
Articles
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How to restore a backup
You can restore your environments to a previous point in time using the restore backup feature. When backup is restored, the data and code from the backup are written to the target environment to e...
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error: The environment <environment name> is currently building, and therefore can't be deleted
To delete an environment, all its containers need to be up and running. Any stuck processes running on the app container like long-running crons will prevent the deletion process to complete. You c...
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How to increase SendGrid credits
SendGrid credits limit get automatically reset. When the SendGrid user reputation or delivery rate is low, the automatic credit reset process will stop in order to protect SendGrid from being block...
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Our monitoring has detected files storage on your cluster (PROJECT ID) is nearing full.
If you receive a support ticket with this message: "Our monitoring has detected files storage on your cluster (PROJECT ID) is nearing full.", it means that the disk space has been increased in orde...
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Request HighSLA Uptime monitoring
You can request HighSLA monitoring by opening a support ticket (Enterprise and Elite plan). You will have to provide with a monitoring URL which should not be cacheable. You can also monitor your p...
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SSL certificate failure error
Renewal may fail due to Let's Encrypt's 64-character URL limit. If the branch name or environment URL exceeds this limit, the certificate is rejected. Additionally, ownership verification, known as...
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How to change development container size
App containers on development environments default to a size of Standard . If you have the manage plans permission, you can change the size, usually to match your production environment. To do so, ...
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How to create backup
You can take a manual backup of an environment using the CLI or in the Console. This will create a restorable snapshot of your product code and data that you can use in the future. To create a ba...
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How to configure variables
Variables give you control over your project’s build process and runtime environment. You can set them in your code to make changes across your project or independent of the code for environment-sp...
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Deploy process (deploy hook)
Your application will deploy after it completes building from the configuration files commited to the code repository. The deploy process connects each container from the build process (including a...