Milos Knezevic
Articles
-
How to configure DNS
You manage your domains via your DNS provider. The domains will need to point to either the region where the project is hosted or to Fastly CDN when it is included in your plan. Pointing to the Re...
-
How to download logs
You can access and download logs on your projects to get details on how your project and app are behaving. You can use both Platform.sh CLI and SSH to get to logs. Depending on your project type, l...
-
Git Integrations
Store your code in a linked third-party repository for your Upsun project. You can integrate to Bitbucket, GitHub, GitLab or create a custom integration.To set up the integration, follow the gener...
-
How to access a worker via SSH
Platform.sh allows you to connect to the worker instance through SSH to inspect logs and interact with it. To access the worker container, use the platform ssh command and --worker switch in the Pl...
-
How to restore a backup
You can restore your environments to a previous point in time using the restore backup feature. When backup is restored, the data and code from the backup are written to the target environment to e...
-
error: The environment <environment name> is currently building, and therefore can't be deleted
To delete an environment, all its containers need to be up and running. Any stuck processes running on the app container like long-running crons will prevent the deletion process to complete. You c...
-
How to increase SendGrid credits
SendGrid credits limit get automatically reset. When the SendGrid user reputation or delivery rate is low, the automatic credit reset process will stop in order to protect SendGrid from being block...
-
Our monitoring has detected files storage on your cluster (PROJECT ID) is nearing full.
If you receive a support ticket with this message: "Our monitoring has detected files storage on your cluster (PROJECT ID) is nearing full.", it means that the disk space has been increased in orde...
-
Request HighSLA Uptime monitoring
You can request HighSLA monitoring by opening a support ticket (Enterprise and Elite plan). You will have to provide with a monitoring URL which should not be cacheable. You can also monitor your p...
-
SSL certificate failure error
Renewal may fail due to Let's Encrypt's 64-character URL limit. If the branch name or environment URL exceeds this limit, the certificate is rejected. Additionally, ownership verification, known as...