Milos Knezevic
Articles
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How to set up redirects?
Managing redirection rules is a common requirement for web applications, especially in cases where you do not want to lose incoming links that have changed or been removed over time. You can manage...
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How to configure wildcard routes?
Platform.sh supports wildcard routes, so you can map multiple subdomains to the same application. Both redirect and upstream routes support wildcard routes. Prefix a route with an asterisk (*), for...
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How to monitor a project?
All of our Dedicated clusters are monitored 24/7 to ensure uptime and to measure server metrics such as available disk space, memory and disk usage, and several dozen other metrics that give us a c...
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How to contact Support
You can contact Upsun Support by submitting a support ticket.If your plan includes a Customer Success Manager, you can escalate existing tickets to them if needed.Note: Upsun Support does not provi...
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Error: "Permission denied" (publickey) when trying to SSH
You may see this error "Permission denied (publickey)¨ when trying to SSH into a project. To troubleshoot this, make sure your public key has been uploaded to your user account. Check it in the Pl...
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SPF & DKIM Records for Sendgrid
You can request to get the SPF & Domainkeys (DKIM) DNS records for a specific project by opening a support ticket, if the project has Enterprise/Elite plan.Setting up SPF and DKIM for your project ...
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How to configure DNS
You manage your domains via your DNS provider. The domains will need to point to either the region where the project is hosted or to Fastly CDN when it is included in your plan. Pointing to the Re...
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How to download logs
You can access and download logs on your projects to get details on how your project and app are behaving. You can use both Platform.sh CLI and SSH to get to logs. Depending on your project type, l...
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Git Integrations
Store your code in a linked third-party repository for your Platform.sh project. You can integrate to Bitbucket, GitHub, GitLab or create a custom integration. To set up the integration, follow t...
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How to access a worker via SSH
Platform.sh allows you to connect to the worker instance through SSH to inspect logs and interact with it. To access the worker container, use the platform ssh command and --worker switch in the Pl...