Milos Knezevic
Articles
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How to delete a project?
To delete a project, you must be an organization owner or a user with the Manage Plans permission.These are the steps to delete an Upsun project, including all data, code, and active environments: ...
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Invoice Past Due
While making changes in the console, you can get an error message saying that you are not able to save those changes because of a past due invoice. This means that an invoice has not been payed, an...
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How to change billing currency?
For you to access and update your billing information, you need to be an organization owner or a user with Manage billing permissions. The currency in which your organization will be billed, depen...
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Error: "We are unable to authenticate your payment method" when trying to update billing information
You may see this error when trying to edit your credit card information within your organization's settings. You will need to first check if your credit card has not yet expired. If you are trying...
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How to change a project plan size
Platform.sh offers a variety of plans to fit your needs, including a free trial. Full pricing information is available at https://platform.sh/pricing/. The resources listed on that page are for pro...
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Project regions
Platform.sh offers several regions for hosting project data. You can choose a region based on criteria such as its distance to your users location and its environmental impact. To get a list of reg...
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Error: "You may not have permission to SSH" into a project
You may encounter this error "You may not have permission to SSH" when trying to SSH into a project because user has not yet been granted Contributor or Admin access permissions. These permissions ...
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How to check region environmental impact?
At Platform.sh, we are committed to reducing our environmental impact. Whenever you create a project with us, we provide information about the electricity grid provider for that region. You can vie...
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Error: "Your free trial could not be processed due to an internal error" when trying to create a new project
This error may occur because your free trial account has not been successfully created. The free trial is associated to a given account and to a given organization. Please remember that free trials...
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Certificate Configuration/Renewals
The certificates are issued at no charge by Let’s Encrypt and cover most needs. To use them, you need to specify HTTPS routes. Note that some limitations apply.Configure a third-party TLS certifica...