Milos Knezevic
Articles
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How to increase service container size
You can manually set the size of your production environment service containersEdit your .platform/services.yaml file and set size key for your services.Possible values are AUTO (default), S, M, L,...
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Error: "Hello you successfully authenticated, but could not connect to service (reason: service doesn't exist or you do not have access to it)"
If you face an error message like the following:Hello you successfully authenticated, but could not connect to service (reason: service doesn’t exist or you do not have access to it).It means that ...
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CDN Billing
The Managed Fastly CDN is only available for Elite and Enterprise customers. Based on your contract with Platform.sh, there is CDN traffic that is included within the plan, and all the remaining tr...
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Automated backups
There are two types of backups available on Platform.sh - manual and automatic. Automatic backups are taken every day at around 04:00 depending on which timezone a project is based in (the region y...
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Set up SFTP
We can easily provision SFTP accounts for dedicated projects at no extra cost. To get started, please open a support ticket and provide the following details: 1. SFTP Username2. Access Path (Ensure...
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SSL/TLS certificates: Couldn't complete challenge [HTTP01: The client lacks sufficient authorization]
Console activity renewing TLS certificates for production environment where custom domain is added can fail with an error Couldn't complete challenge [HTTP01: The client lacks sufficient authoriza...
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How to solve storage issues
Should your application container run out of available disk space you can increase the disk space allocated to your application container via the disk key in your .platform.app.yaml configuration f...
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How to solve stuck backups
If a backup/snapshot activity appears to be stuck, there could be multiple causes. Generally, they can be similar to stuck deployment activities. For instance, the automation system might be: Wa...
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How to solve stuck build/deploy issues
Basics If a build or deployment is running longer than expected, it may be caused by one of the following: The build is blocked by something in your build hook. The deployment is blocked by a long...
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How to switch the console to dark mode
Switching your project console between Light Mode and Dark Mode can easily be done by browsing to your user profile settings in your project's web console. https://console.platform.sh/-/users/<YOU...