Milos Knezevic
Articles
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Credit card expiring soon
If your credit card is near to expire, a new valid credit card should be added to the console, under the billing settings. To add a credit card, please follow the steps explained in this article Ho...
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Organization will be suspended soon
When receiving an email saying that your organization will be suspended soon, that means that the trial period for both your projects and your organization has ended, so a valid payment method shou...
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SOC2 Compliance
Upsun provides a Platform as a Service (PaaS) solution and has many customers that require us to maintain various cloud compliance certifications (e.g. to be SOC2 compliant). These certifications c...
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Error: "You do not have permission to access this project"
There are certain cases where you can see the project listed, but you cannot access it. Users can see projects in console if they have the List projects permission, but without granted access to th...
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How to decrease storage?
To decrease storage on a project, you will need to raise a support ticket for a Support Engineer to review and perform the downsize. This is to ensure that data on the project is not at risk of acc...
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How to deactivate an environment?
If you have environments you aren’t using, you may want to deactivate them to save resources for what you need. To deactivate an environment, you need to be an admin for the project or the given en...
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How to Add a Service to your Project
Adding a new service to your project is done in the project configuration file (.upsun/config.yaml) in your Git repository.Adding the serviceConfigure your service by adding a section in this forma...
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How to add Multiple MariaDB/MySQL databases
You can define multiple MySQL databases within one service. To do so, define multiple schemas in your service configuration. Note that this is possible only on version10.0 or later. You can also sp...
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Can I download a backup?
You can configure backups on Upsun, and they are stored internally, but you cannot download them. If you need to have a local copy of your project data, you can do that using other tools and method...
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How to download project code and data
Your code, files and data from databases belong to you. At any time, you can download your project site’s data for local development or to back up your data. You need to download you app codebase, ...