Milos Knezevic
Articles
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Error: "Insufficient credit to create a new project" when trying to create new projects
You may be seeing this error of Insufficient credit to create a new project for different reasons: 1. You are using a trial account and you have reached the assigned spend limit. In this case, yo...
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Error: "You do not have access to create a new Subscriptions resource" when trying to create a new project
You may be encountering this error "You do not have access to create a new Subscriptions resource" because you recently created an account on Platform.sh and you are still on the New Customer tier....
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Error: "This domain is already claimed by another service" when trying to add a domain to a project
By default, a given domain can be used by only one project at a time. This security measure prevents malicious actions such as registering a project with the evil.example.com subdomain and using th...
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Error: "Please upgrade your plan to have a custom domain"
You may see this error when trying to add a custom domain if you are still on a development plan. In order to add a custom domain you need to upgrade your plan to a production plan. In short, befo...
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My project is suspended
There are several reasons for a project to be suspended. Please check if your project is under one of this options: Your free trial has ended, and no credit card/payment method has been added in y...
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How to add/edit a credit card?
If your organization billing is set to use credit card for payments, you need to have a valid credit card added at all times to be able to pay the invoices and keep your projects running. Please no...
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How to create an organization?
You can create new organizations with different payment methods and billing addresses and organize your projects as you want.When you create a new project, if you don’t already have an organization...
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How to add/remove users on projects?
To add or remove users on a project, you need to be an organization owner or an Admin user of the project where you wish to make the changes. To add a user to a project: In the console: Select th...
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How to assign permissions to users?
Within a project and within an organization, you, as an organization owner or an Admin user of a project, can assign permissions to other users. Within an organization, you can also grant those per...
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How to add/remove users from organizations?
Within an organization, you, as an organization owner or as a User with Manage user permissions can add or remove users on organizations and projects. To add users to an organization: 1. Navigate ...