Milos Knezevic
Articles
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How do I increase disk space?
Every project has a storage limit. The total amount of storage used by your app and services (calculated through the sum of disk keys) has to be within that storage limit.You can edit your project'...
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Is it possible to convert my project back to a Development plan project?
This function is available on selected plans and can be requested via a support ticket. Before contacting the team, please ensure the following: The ticket creator has the "plans" permission enabl...
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How do I resolve the "You do not have access to create a new Subscriptions resource.: Forbidden" error?
This error is caused by the fact that all users on the "New Customer" tier can create up to two projects within a 24-hour period. For that limitation to be removed, you need to have: A valid payme...
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Can we remove our Custom SSL and switch to the SSL provided by Platform.sh?
Yes. Platform.sh issues a free Let's Encrypt SSL Certificate that is renewed automatically every 90 days. Retrieve the list of certificates with: platform certificate:list From that list, get the ...
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How long do I have access to my project after I have cancelled?
Cancellation is effective immediately and removes access to the project. This is irreversible, and any data associated with the project will be deleted, including backups. You are always billed for...
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Is there a solution for the CLI being slow and timing out?
Yes, if the CLI is timing out: Prefix your commands with a higher timeout value (in seconds) for specific commands: PLATFORMSH_CLI_DEFAULT_TIMEOUT=60 platform project:list set the value globally:...
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How can I grant my WordPress project the privilege to write into the wp-content/plugins folder?
The file system is 'read only,' you cannot make changes to a running container. In order to upgrade a plugin, etc. you need to update the plugin in your local environment and then commit it to git....
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Is there a way to stop and restart a worker?
Restart workers To restart workers, use the following commands from inside an SSH session. sv stop app / systemctl --user stop app sv start app / systemctl --user start app The command is dependent...
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Is it possible to create a account to have FTP Access to a Mount on Platform.sh?
You can use SFTP in place of FTP, which is the Secure version of the File Transfer Protocol (SFTP). FTP is insecure and that's why FTP access is not allowed: it would cause security risks and make ...
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Is it possible to access Postgresql from a different server?
Unfortunately, on our Grid environments we do not offer a way to allow for other servers to directly connect into our infrastructure. Only containers with a relationship defined within a project ca...